Case Management

Accessing Drug and Alcohol Treatment Services in Westmoreland County

The Westmoreland Drug and Alcohol Commission, Inc. (WeDAC) subcontracts case management services with Southwestern PA Human Services (SPHS) Behavioral Health.

The Case Management Unit is responsible for providing screening, assessment for treatment, referrals and requesting authorization of SCA funding for the most clinically appropriate level of drug and alcohol treatment. They may be contacted at 1-800-220-1810 or 724-832-5880.

Funding for treatment is available for clients who are eligible for medical assistance or who do not have private medical insurance. A sliding fee scale is used for clients who have an income, but are currently unable to pay for the cost of treatment.

Clients without insurance or on VBH can contact SPHS Behavioral Health Case Management Unit for a Level of Care Assessment.
Clients who have private insurance or insurance for behavioral health coverage can access treatment services by contacting any treatment facility and scheduling an assessment. The Level of Care assessment and referral will be made to the appropriate treatment facility.

How clients access assessment and treatment services

Call for Service Request/Screening

Client and/or outside agency or hospital will call 1-800-220-1810 to schedule an appointment for an assessment/evaluation in order to secure funds for treatment services. Referral sources include, but are not limited to the following: local hospitals, court system, county jail, County Assistance Office, CYS, etc.

Assessment Appointment Scheduled

Clients are scheduled for an appointment according to the following guidelines: “Emergent Care” clients seeking detox, inpatient and/or halfway house services are scheduled within 48 working hours. Pregnant women, intravenous drug users, and clients seeking partial outpatient services are also scheduled for an assessment within 48 working hours. All other clients seeking outpatient levels of care services are scheduled within 7 working days or are given the earliest available appointment.

Assessment and Securing SCA Funding for Treatment Services

Clients are offered appointments at the following locations throughout the county: Greensburg, Monessen and New Kensington. Emergent Care clients are also seen on-site at the Excela Westmoreland Hospital and on-site at the county jail. In order to secure SCA funding for all levels of care, clients must comply with all expectations of the County Assistance Office prior to a referral being made.

Referral to a Treatment Facility

Once a client has met all requirements for SCA funding, the client is referred to an SCA contracted treatment facility of their choice and a bed date or evaluation date is scheduled for the client at the time of their initial assessment.

To access care during non-business hours, evenings and holidays, a professional answering service and staff on call cellular phone system is utilized for after hour emergency calls, thereby providing 24 hour emergency care response for clients and hospitals. These after hour services are accessed by contacting the Case Management Unit at 1-800-220-1810.

Upon receiving the call, if the prospective client is in need of emergent care services after regular business hours and is verbalizing signs of active withdrawal, the case manager will contact the providers with an after hours admission agreement to check on bed availability.

The providers are: Cove Forge Charter, Gateway Rehabilitation Center, Greenbriar Treatment Center, Pyramid Healthcare, Pyramid Pittsburgh, and White Deer Run.

If a detoxification bed is available at one of the identified facilities, the case manager will arrange the after hours admission with the provider and the client. The Case Manager will also direct the caller to go to the nearest hospital emergency room if he/she is experiencing a medical emergency.

Case Coordination Services

Case Coordination is a voluntary, individualized client-care service designed for individuals with addictive disorders who have non-treatment needs. Case Coordination will facilitate the identification of services offered to and utilized by the individual. The goal of this service is to increase an individual’s level of self-sufficiency based on the client’s needs in at least one (1) or more of the following areas:

  • Educational/Vocation
  • Employment
  • Physical Health
  • Mental Health/Emotional
  • Family/Social
  • Living Arrangements/Housing
  • Legal status
  • Basic Needs (food, clothing, transportation)
  • Life Skills